Over the last 28 years we have constantly developed and refined our services to create the UK’s market-leading child care programme for family skiing.
• The biggest choice of child care services in skiing
• Flexible child care options, from half-days up to our ‘Seamless Service’ from 9am-6pm
• Strict ratios of nannies to children in all our Nurseries
• All nannies properly qualified and English-speaking
• Snow Club fun for children over nursery age
• All child care staff subject to the ‘Enhanced Check’ with the Criminal Records Bureau (CRB)
• All appropriate child care staff trained to the Chartered Institute of Environmental Healths Level 2 in Food Safety
• Children’s special diets catered for (eg. allergen-free, gluten-free etc)
• Strict signing-in/out procedures whenever responsibility for children passes between Esprit staff and parents or ski instructors
• Exclusive Esprit- only ski classes, with the best English-speaking instructors
• Maximum 8 children in a class, and only 6 per class for 3-4 year-olds
• Guided Ski Fun and Snowboard Beginner afternoon groups
• Family Ski Guiding on your last day
• FREE evening Baby-Listening/Child-Patrol Service every night in all our Chalet Hotels and larger chalets and in all properties on our staff’s one night off per week.
For parents, Esprit Classic Child Care means being able to leave your accommodation after breakfast to head for the first lifts, only needing to return after the last one shuts. We look after your children completely throughout the ski day if you wish. While the babies and toddlers go to our Nursery, Esprit staff take the older ones to our partner ski-school, collect them, give them lunch, run activities to keep them happy and stimulated and then take them back to their chalets for their high tea, giving you our super-convenient ‘Seamless Service’ throughout the day.
Our Child Care programme is now so extensive that at first glance it can appear complicated so please call our friendly and helpful team on 01252 618300 if you need any further guidance.
Esprit Child Care Guarantee
We are confident that our child care services surpass those of any other tour operator, and that you will be more than happy with the way we look after your children and the progress they make.
To back this up, we offer our simple and effective Child Care Guarantee: if you are dissatisfied with any aspect of our child care, tell us why and what proportion of the cost you consider to be a fair reimbursement. We will then investigate thoroughly for you, and pay back an amount we agree is reasonable and fair within 28 days of receiving your written request.
This guarantee covers any situation where there has been any failing on the part of our staff or suppliers, but is not applicable where parents simply change their mind about child care requirements.
Celebrations
No one’s birthday or anniversary must be forgotten! Just let us know well in advance, in writing, exactly when, what and whose special occasion it is, and leave the rest to us.