Who do I contact if a problem occurs during my holiday?

If you have a problem or accident on your holiday you should be able to find your representative’s contact number in your welcome pack. If you have an Esprit Ski welcome board or book in your accommodation, your representative’s contact number will also be available here. Alternatively, if you can’t get hold of your rep you can speak to your chalet or hotel staff who should be able to contact the representative for you.

Our experienced team in your resort are there to ensure you have an enjoyable holiday with us so please don’t hesitate to contact them should you need anything.

As a last resort please call the emergency contact number +44 1483 79 11 78. This will take you through to a member of staff based in the UK who will endeavour to find the best person from our overseas team who can assist you.