Our legal statements

Privacy policy

Esprit Holidays has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for this website. We use your IP address to help diagnose problems with our server, and to administer our Web site. Our site's seamless registration form requires users to give us contact information (i.e. name and e-mail address), financial information (i.e. account or credit card number(s)), and demographic information (i.e. post code, age). Customer contact information is used to contact the visitor when necessary. Users may opt-out of receiving future mailings. Financial information collated is used to bill the user for products and services. We do not sell individual customer names or other private profile information to third parties. Occasionally, we will hire a third party to act on our behalf for projects such as market research surveys and contest entry processing and will provide information to these third parties specifically for use in connection with these projects. The information we provide to such third parties is protected by a confidentiality agreement and is to be used solely for completing the specific project. This site contains links to other sites. Esprit Holidays Ltd is not responsible for the privacy practices or the content of such websites.

Please also see our

Esprit holiday privacy centre

Employee Privacy Statement

Security

This site has security measures in place to protect the loss, misuse and alteration of the information under our control. Please note this is a "secure" site so you may sign in securely to our site and have all your transactions protected by powerful Secure Sockets Layer (SSL) encryption technology. SSL encrypts your credit card number, name, address, and phone number as it travels through the Internet. We do not keep the customer credit card details in our database at any time. You must enter a credit card detail each time you purchase from this web site. This site gives users the following options for changing and modifying information previously provided. Please click the remove option in any of the e-mails that you received from us, or send your mail to the following postal address:

Esprit Holidays Ltd,
Nelson House,
55 Victoria Road,
Farnborough,
Hampshire,
GU14 7PA

 

Contacting the website

If you have any questions about this privacy statement, the practices of this site, or your dealings with this web site, you may contact us at the address above.

Statement on modern slavery and human trafficking

Hotelplan LTD (Esprit Ski's parent company) strives to make ethical business choices when it comes to preventing modern slavery and human trafficking and will not knowingly support or deal with any business that engages in such practices. Furthermore, Hotelplan LTD confirms that it does not engage in modern slavery or human trafficking and that it takes reasonable steps with its supply chain to ensure it is not supporting modern slavery or human trafficking in any way.

This statement will be reviewed and published annually. This Statement is for the financial year ended 31st October 2021.

Joe Ponte – Group CEO