Experience has shown that children under 6 find the daytimes action-packed enough and are best served by getting a full night’s sleep, ready to start again next morning!
Esprit Evening Care
Esprit Cocoa Club
For 6-12 year olds who are not yet ready for bed when adult-only dinner starts, we run evening clubs in all our resorts, but not in every property – please see the individual resort pages for details. Experience has shown that children under 6 years find the daytimes action-packed enough and are best served by having a quieter time in Mini Cocoa Club before bed, ready to start again next morning!
Children staying in different properties are welcome to join Cocoa Club, but parents are asked to deliver and collect their children, unless otherwise specified on the resort pages.
Cocoa Clubs run under the supervision of a member of Esprit staff and are not structured sessions. They run from 7.30-10pm on six evenings a week.
The evening’s activities are very much guided by the children’s own energies and wishes and generally involve a different theme each evening.
There may be games, story-times, giant junk modelling or quiz nights, and one evening in the week there will be a mini-disco or other glamorous event!
“The Esprit child care staff were outstanding – enthusiastic, affectionate with children and willing to go the ‘extra mile’ to help.”
Les Arcs 2000, December 2009
“The standard of child care is impressively high, the staff ratios are magnificent and the care and attention they give the kids is brilliant. At all times kids came first… I have never seen my daughter smile so much on holiday.”
Val d’Isère, January 2010
“We cannot speak highly enough of the Esprit service in the resort. The staff were superb – helpful, friendly and enthusiastic at all times. They really made the holiday special over Christmas, and our children enthused about the child care.”
Méribel, December 2009
Esprit Mini Cocoa Club
After its first year of operation Mini Cocoa Club has proved very popular, but from guest feedback it is clearly important for participating children to be actually staying in the property where Mini Cocoa Club is based, or in a very close neighbouring chalet, so they can come in their pyjamas ready for bed, with only a short walk outdoors, if at all.
Mini Cocoa Club is an early evening quiet club with games and stories for younger children (aged 3-5 years) to help settle them before bed and will run from 7.30-9.30pm in all resorts (except Méribel and Les Arcs). It does not run in every single chalet however, so please check the relevant resort child care details. Parents are asked to deliver and collect their children to and from the club’s location.
Esprit Cocoa Club Plus
During peak weeks in many resorts and all season in La Rosière and Belle Plagne we run ‘Cocoa Club Plus’ for children aged 8-12 years. Under Esprit staff supervision, they will venture out three evenings a week in resort for some après ski fun, enjoying age-appropriate activities such as ten-pin bowling, a pool-table competition, hot chocolate in a café, ice-skating or similar, varying by resort. On the other three evenings, this group joins our standard Cocoa Club sessions.
In other resorts and on other dates, if your child has pre-booked Cocoa Club, there may be an option to upgrade to Cocoa Club Plus in resort, subject to enough children of appropriate age wishing to take part.
Esprit FREE Baby-Listening/Child-Patrol Service
For children aged four months and over, our Baby-Listening / Child-Patrol Service is provided free of charge in all our chalets and Chalet Hotels on our staff’s one day off (generally Thursdays) from 7.30-11pm. Our staff will patrol the corridors and monitor entrances and exits to the buildings to ensure the safety and well-being of children in their bedrooms. In larger properties there will be staff stationed on each corridor if appropriate.
We also offer this free service every evening from 7.30-11pm in all our Chalet Hotels, and 7.30-10.30pm in certain larger chalets (Pepi Gabl in St Anton, Alpenblume in Obergurgl, Corniche in Tignes and Schatzi and Romeo in La Rosière).
(Daily Baby-listening is not applicable to our smaller chalets, where, unless in Cocoa Club, children are generally asleep adjacent to or just upstairs from where parents are dining.)
Esprit Child Care Guarantee
We are confident that our child care services surpass those of any other tour operator, and that you will be more than happy with the way we look after your children and the progress they make.
To back this up, we offer our simple and effective Child Care Guarantee: if you are dissatisfied with any aspect of our child care, tell us why and what proportion of the cost you consider to be a fair reimbursement. We will then investigate thoroughly for you, and pay back an amount we agree is reasonable and fair within 28 days of receiving your written request.
This guarantee covers any situation where there has been any failing on the part of our staff or suppliers, but is not applicable where parents simply change their mind about child care requirements.
To avoid ruining your holiday plans, Nursery places must be booked with your initial telephone reservation. Due to our strict ratios we are unable to take bookings after your arrival in resort.